SSS

We follow a clear five-phase methodology: (1) Consultation & Analysis: We meet with you to understand your project goals, target audience, and budget. (2) Wireframe Design: We provide initial mockups showing the site structure before development begins. (3) Design & Development: Our team executes the full design and coding with regular progress reports. (4) Testing & Review: We test the site across all devices and browsers and make all requested adjustments. (5) Delivery & Support: We hand over the complete website with management training and ongoing technical support after launch.

Yes, we require an upfront deposit of at least 50% of the total project value before any work begins. This deposit ensures commitment from both parties and enables us to assign the appropriate team to your project and allocate the necessary time. The remaining balance is due upon final project delivery and your approval. For larger projects, payments may be split into milestones tied to the completion of each phase.

The timeline depends on the site's size and complexity. As a rough guide: Simple company site (5-10 pages): 7-14 business days. Mid-size site with admin panel: 3-6 weeks. Full e-commerce store: 4-8 weeks. Advanced web platform or app: 2-4 months. The official timeline begins from the date the deposit is received and all required materials are delivered by the client (text, images, logo). Delays in delivering materials from your side may push back the final delivery date.

To work efficiently, we need from you: (1) Your logo in high quality (SVG or transparent PNG). (2) Brand colors and visual identity guidelines if available. (3) Written text and content for the pages you want. (4) Any photos or videos specific to your business. (5) Examples of websites you like as a design reference. Don't worry if you don't have everything — our team can help you create content and design a visual identity as additional services.

Yes. We provide a free 30-day warranty period after delivery to fix any programming errors or unexpected technical issues. After the warranty period, we offer comprehensive maintenance plans covering: regular security updates, scheduled backups, new content additions, and bug fixes. Design modifications or adding new features after delivery are treated as additional work with separate pricing.

It depends on the plan: some plans include a free domain for the first year, while others price the domain separately. Domain names are renewed annually and cost between $10-30 per year depending on the extension (.com, .net, .sa, .ae, etc.). We always recommend registering the domain in your own name — not your hosting company's — to ensure full ownership and the freedom to transfer it at any time.

Shared Hosting: The most affordable option; resources are shared with other sites; suitable for new and small websites. VPS (Virtual Private Server): Dedicated resources at a reasonable cost; ideal for mid-size sites and online stores. Dedicated Server: A full server exclusively for your site; highest performance and security; suited for large, high-traffic projects. Cloud Hosting: Full resource flexibility with pay-as-you-go pricing; ideal for projects with fluctuating traffic.

If the domain expires: it enters a Grace Period (usually 30 days) where you can renew at the normal price, then a Redemption Period with an extra fee, after which it is released to the public. If the hosting expires: your site goes offline and access is blocked, and your data may be permanently deleted after a set period. We send reminders 30, 15, and 7 days before any service expiration to prevent downtime.

Absolutely. We provide professional website migration with zero downtime and no data loss. The service includes transferring all website files and the database, migrating your email accounts, and ensuring the site works correctly before canceling the old hosting. Migration is completed within 24-48 hours in most cases and may take longer for large sites.

Yes, all our plans include automatic daily backups retained for at least 7 days. Business and Enterprise plans include weekly backups retained for 30 days. You can restore your site to any saved point with a single click from your control panel. We also recommend performing a manual backup before making any major updates to the site.

We offer a wide range of digital advertising services: (1) Google Ads (Search, Display & Shopping). (2) Meta Ads (Facebook & Instagram) for brand awareness and direct sales. (3) TikTok Ads to reach the new generation. (4) Snapchat Ads for the Gulf market. (5) YouTube Ads for video marketing. (6) Email Marketing campaigns. Each service has different conditions and requirements determined after studying your business and goals.

Yes, there are recommended minimum budgets to ensure effective results: Google Ads: at least $500/month (paid directly to Google). Meta Ads: at least $300/month. TikTok Ads: at least $400/month. These budgets are paid directly to the advertising platforms and are separate from our campaign management fees. Campaigns with very low budgets do not generate enough data for optimization and achieving a satisfactory return on investment.

We provide a comprehensive monthly report including: Key Performance Indicators (KPIs): impressions, clicks, click-through rate (CTR), cost per click (CPC). Conversion rates: number of leads or sales generated from each campaign. Audience analysis: who interacted with your ads and from where. Return on Ad Spend (ROAS): how many dollars you earned for every dollar spent. Recommendations for the next month: suggested improvements to boost performance and reduce costs.

Our consulting service includes: Technical Consulting: analyzing your current site architecture and providing technical recommendations to improve performance and security. SEO Consulting: a comprehensive site audit and a clear roadmap to reach Google's first page. Marketing Consulting: analyzing your competitive landscape and developing a complete digital marketing strategy. Digital Product Consulting: helping you evaluate your digital project idea and choose the best technologies and business models. The first consultation session is 60 minutes and is conducted via video call or in-person depending on your location.

Absolutely. When the service contract ends, you receive full ownership of all advertising accounts (Google Ads, Meta Business Manager, etc.) and all historical data, pixels, and created audiences. We also provide a training session to help you manage your campaigns independently. We believe your campaign data belongs to you, not us — we never hold accounts or data hostage when a partnership ends.

We serve clients worldwide. We have particular expertise in the markets of Saudi Arabia, UAE, Qatar, Kuwait, Bahrain, Egypt, Jordan, and Turkey. All our projects are executed remotely with regular meetings via video calls, and we can also arrange in-person meetings in certain regions.

We accept the following payment methods: Direct bank transfer. PayPal and Stripe (Visa/Mastercard). Local e-wallets (STC Pay, Mada). Cryptocurrencies (USDT, Bitcoin) for international clients. All amounts are documented with an official invoice and a clear work contract that specifies the obligations of both parties.

Absolutely. You can browse some of our work samples on the "Our Work" page of our website. You can also contact us directly and we will send you a Portfolio file featuring our latest projects across various industries. We respect the confidentiality of some client projects, so certain projects may not be publicly displayed — but we can share them privately upon request.

Yes, we work with all project sizes — from solo entrepreneurs and startups to large corporations and enterprises. There are suitable plans and pricing for every project size. We understand that small businesses often operate on tight budgets, so we offer practical, scalable solutions that start with what you need now and grow alongside your business.